• SHIPPING PROBLEMS / SHIPPING TOO HIGH? Due to the unique nature of the items we sell, shipping can sometimes be complicated. If a shipping quote looks incorrect, please let us know so that we can work with you to find a better solution.
  • LOCAL PICKUP: Choose ‘Local Pickup’ during checkout.
  • BOOKS: If you would like to use Media Mail (cheaper shipping for books) and are in the US, please submit an order with just books.
    • You can then submit a different order for anything that does not use Media Mail.
  • CASH ON PICKUP: You may choose ‘Cash on Pickup’ as a payment method for local pickup. Please minimize unpaid hold time and arrange to make an electronic payment (Credit Card, Paypal or Venmo) if you will be delayed in picking up.
    • Unpaid holds exceeding 7 days will be cancelled and restocked.
  • HOLD FOR LATER SHIPMENT: You pay for shipping at a later date and pay for the items now.
    • Submit the order with a Shipping Method of ‘Hold for Later Shipment’.
    • Contact us or reply to your order email once you are ready to ship and we will send you an invoice for shipping costs.
    • This allows you to combine multiple orders into one shipment when you are ready and save on shipping.
    • Once held items are packed and invoiced for shipment no additional items may be added to the invoiced shipment. Any additional items can be added to the next invoiced shipment.
    • Paid holds in excess of six months may be cancelled and refunded if the buyer does not respond to requests to ship. Refunds will be minus a 10% restocking fee.
  • FLAT RATE SHIPPING: We have enabled flat rate shipping for some items. If used for a single item, this should be fine but when combined with multiple items, this may cause shipping to be inaccurately calculated. In those cases, we will contact you after purchase to charge correct shipping.
  • BILLING/SHIPPING ADDRESS: All shipments must go to the billing address on file. If you need to ship to a different location, you will need to place a hold order and reach out to us for confirmation/invoicing of shipping.

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